KMS was established in 2009 as a U.S.-based software development & consulting
company with development centers in Vietnam. Over 13 years of operation, we
have been trusted globally for the superlative quality of software services,
products, technology solutions and engineers' expertise.
KMS Technology focuses on custom software development and a wide variety
of consulting services
KMS Healthcare specialises in the healthcare industry, provides a unique
blend of consultative healthcare technology solutions backed by the power
of full lifecycle development support
KMS Solutions serves the Asia Pacific region, bringing the world's
innovative technologies to help organizations achieve their business goals
through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own
software companies through its internal startup incubator, KMS Labs. The most
notable companies with millions of users worldwide include QASymphony,
Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts
to the communities through leveraging our IT expertise. The company has also
been recognized by prestigious industry awards as a great workplace in
Vietnam, Asia, and the U.S. for many years in a row.
The Brilliant Career You Love
Are you passionate about software testing and be eager to sharpen your
expertise every day?
Do you want to be a part of the Great Team who creates awesome billion-dollar
Software Products for U.S clients?
Do you love to work in a top-notch IT Company in Vietnam with Good
Investment into People Development?
If yes, we strongly believe that you will enjoy each single working day at KMS
Your key responsibilities:
Provide an initial point of contact to our customers via ticketing systems
Triage and work on incoming issues to bring them to quick resolution per
defined standard services
Work with all Tiers of support to triage issues, file and update bug
reports and come up with solutions.
Responsibility/focus and be on-time in working.
Compliance with security policy
Work on-shift after working hours and weekends as scheduled (if needed)
Deploy, configure, troubleshoot and work with team on system deployment
and system monitoring following predefined workflows.
Perform configuration management, automating and containerizing existing
processes, applications and services.
Actively contribute ideas and efforts to product success.
Provide other duties as needed like technical support for end users and
in-house development team
Skills/knowledge you need to be successful:
Final year student/ new graduate/ less than 1 year of experience
Ready to work full-time officially
Knowledge of networking relating - TCP/IP & managing linux servers in
Ability to learn and adapt both cloud-based and hardware server
management, including virtualization & containerization.
Ability to learn and independently manage and resolve multiple customer
issues whilst understanding when to engage other resources for help
Good English communication
Good knowledge in Linux OS and Cloud Computing.
Good knowledge in computer networking and application protocols (HTTP/S,
Own automation mindset with appropriate tools like shell scripting (Linux
Bash or PowerShell), IFTTT, Rundesk, etc.
Good problem-solving skill
Pro-activeness (self-starter), good communication and fast learning
Strong motivation to drive impact by making product improvements.
Comfort with collaboration, open communication, and reaching across
Education/ training preferred
Bachelor in Computer Science/ Software Engineering/ Telecom & Networking
or IT related major
Benefits and Perks
BE YOUR BEST WITH KMS
Working in one of the Best Places to Work in Vietnam
Building large-scale & global software products
Working & growing with Passionate & Talented Team
Diverse careers opportunities with Software Outsourcing, Software Product
Development, IT Solutions & Consulting
Attractive Salary and Benefits
Performance appraisals every year
Onsite opportunities: short-term and long-term assignments in North
American (U.S, Canada), Europe, Asia.
Flexible working time
Various training on hot-trend technologies, best practices, and soft
Premium healthcare insurance for you and your loved ones
Company trip, big annual year-end party every year, team building, etc.
Fitness & sports activities: football, tennis, table-tennis, badminton,
Joining community development activities: 1% Pledge, charity every
quarter, blood donation, public seminars, career orientation talks,…
Free in-house entertainment facilities (foosball, ping pong, gym…),
coffee (latte, cappuccino, espresso) and snack (instant noodles,
And much more... Send your Resume including Academic Transcript to
join us and let yourself explore other fantastic things!