KMS was established in 2009 as a U.S.-based software development & consulting
company with development centers in Vietnam. Over 13 years of operation, we
have been trusted globally for the superlative quality of software services,
products, technology solutions and engineers' expertise.
KMS Technology focuses on custom software development and a wide variety
of consulting services
KMS Healthcare specialises in the healthcare industry, provides a unique
blend of consultative healthcare technology solutions backed by the power
of full lifecycle development support
KMS Solutions serves the Asia Pacific region, bringing the world's
innovative technologies to help organizations achieve their business goals
through world-class digital capabilities and fit-for-purpose solutions
Besides providing services, KMS builds and successfully launches its own
software companies through its internal startup incubator, KMS Labs. The most
notable companies with millions of users worldwide include QASymphony,
Kobiton, Katalon, Grove, and Visily.
KMS is committed to providing tangible contributions and long-lasting impacts
to the communities through leveraging our IT expertise. The company has also
been recognized by prestigious industry awards as a great workplace in
Vietnam, Asia, and the U.S. for many years in a row.
You are a fresh graduate with an IT background.
You are eager to take on a new challenge of a software testing and customer-
Below are some key responsibilities we expect you to learn & practice:
Handle requests, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Consult best practice and work-around if the current product does not meet
Write some basic automation scripts to troubleshoot customers' issues.
Coordinate with the development team to understand customers' issues and
get them solved.
Demonstrate products to customers and follow up with their requests.
Aptitude to learn and understand new and emerging technologies.
Skills/knowledge you need to be successful:
Good English in reading and writing.
Good knowledge in NodeJS, ReactJS and Network
Good knowledge in query languages, such as SQL, and Postgresql.
Basic knowledge in software testing
Love to work with customers and external communications.
Nice to have:
Have professional working experience in Automation Testing, Customer
Service, IT or technical product support.
Knowing CRM and support systems, such as Zendesk, ServiceNow.
Be patient, and able to really listen to customers for providing great
service and support.
Benefits and Perks
Perks You'll Enjoy
Working in one of the Best Places to Work in Vietnam
Building large-scale & global software products
Working & growing with Passionate & Talented Team
Diverse careers opportunities with Software Outsourcing, Software Product
Development, IT Solutions & Consulting
Attractive Salary and Benefits
Two performance appraisals every year and performance bonus
Onsite opportunities: short-term and long-term assignments in North
American (U.S, Canada), Europe, Asia.
Flexible working time
Various training on hot-trend technologies, best practices and soft skills
Premium healthcare insurance for you and your loved ones
Company trip, big annual year-end party every year, team building, etc.
Fitness & sport activities: football, tennis, table-tennis, badminton,
Joining community development activities: 1% Pledge, charity every
quarter, blood donation, public seminars, career orientation talks,…
Free in-house entertainment facilities (foosball, ping pong, gym…),
coffee, and snack (instant noodles, cookies, candies…)
And much more, join us and let yourself explore other fantastic things!