[ILA] Operations Supervisor

June 17, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

What You'll Be Doing

1 . Training and Development

- Conduct Workshop/Training for TA and Operation

- Operation Officer and TA Development

2. Staff supervising

- Observe/monitor to make sure Operation Officer's performance is accurate and professional;

- Monitor to make sure Operation Officer follow policies, procedures, instructions, internal regulations and standards;

- Check ERP to make sure every process is applied correctly;

- Arrange staff working schedule

3. Inventory

- Responsible for appropriate forecast and ordering of books and materials for centre use

4. Course administration

- Before a class start: classroom, teacher, TAs, books, CDs, POS, resources;

- Monitor ILA parents to make sure all information correct

5. Class schedule

- Work closely with sales and care team to merge or fill classes to burn revenue

- Monitor all class to alert CM to avoid delay or cancel

- Work close with sales and care team to forecast new classes

6. TA management

- Teaching Assistant recruitment

- Scheduling for Teaching Assistant

- Remuneration

- TA Performance management

Working location: ILA Le Van Viet

What You'll Be Getting

- Competitive salary

- Insurance fully provided

- Private insurance will be provided for official staff

- Discount up to 90% on English tuition fees for staff and close relatives

- An active, professional, dedicated working environment with experienced managers and friendly colleagues

- Bonding trips and events

- 14 day-off per year along with other benefits according to the company's regulations.

- Chances for promotion and transfer


Who We Are Looking For

- Prefer 02 years of working experience in a foreign company and in-service product

- Prefer working experience in an educational organization

- University graduated

- Ability to work independently and as part of team

- Fluent in both English

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