Market Linkages and Export Manager - VN (Contract)
Type of Employment: Permanent Full Time
Hanoi, Hanoi, VN
Improving Private Sector Competitiveness (IPSC) is a U.S. Agency for
International Development (USAID) technical assistance project, and the
Agency for Enterprise Development (AED) under the Ministry of Planning and
Investment (MPI) is the project owner. The project is implemented by
Deloitte Consulting LLP (“Deloitte”) and runs from 2020 to 2025.
The purpose of the USAID IPSC Activity is to remove constraints and build the
competitiveness of small and growing businesses (SGBs) in Vietnam, including
those led by vulnerable populations. With this activity, USAID/Vietnam is
supporting Vietnam's competitiveness: vertically at the policy, market and
firm level; and horizontally by working along the entire spectrum of
enterprise growth models, from household businesses transforming into
registered firms to small firms on the cusp of scaling up. The Activity is
made up of four interrelated Objectives:
Objective 1. Building business management capacity of SGBs, including
those led by vulnerable populations (particularly women and ethnic
Objective 2. Improving efficiency and productivity by promoting
innovation, technology adoption, and sustainable business models,
Objective 3. Enhancing business enabling environment for a broad-based
Objective 4. Strengthening business-to-business (B2B) and cross-sectoral
Summary of Activities
The Market Linkages and Export Manager will contribute to supporting the SGB
Team achieve the objective of providing technical assistance to 5,000 SGBs, of
which at least 240 SGBs access regional and international markets.
The Market Linkages and Export Manager shall perform the following tasks:
Take the leading role in identification, screening, and selection of SGBs with potential products for export from IPSC's technical assistance activities.
Conduct market research and develop strategies to identify potential buyers in export markets and facilitate linkages with specific SGBs to increase transactions and sales.
Identify and coordinate with trade promotion organizers on linkage events to facilitate potential export oriented SGBs participation in relevant initiatives and connect them with potential buyers.
Facilitate budding relationships between buyers and specific SGBs, identifying issues and offering solutions as to pricing, quality, logistics, customer visits, etc. towards successful linkages of increasing transactions and sales.
Coordinate with various stakeholders, including departments of planning and investment (DPIs) and other relevant provincial agencies and organizations (Department of Agriculture and Rural Development, Department of Industry and Trade, Department of Taxation, and business associations) to search, screen, and assess potential SGBs export products that satisfy IPSC selection criteria to invite them to register and participate in IPSC support programs.
Collaborate with other SGB Portfolio Managers to undertake selected SGB training needs analysis, identify SGBs' capacity improvement priorities, and design support programs including recruitment of appropriate service providers to implement training and technical assistance.
Supervise selected service providers to deliver technical assistance for potential export oriented SGBs.
Coordinate with IPSC's Monitoring, Evaluation, and Learning (MEL) team on monitoring and reporting of selected SGBs, technical assistance progress, milestones, achievements, and challenges.
Establish and maintain relationships with project stakeholders and maintain high ethical standards, avoiding any actual or perceived conflicts of interest to achieve project goals.
Offer inputs/suggestions on the project planning documents and project activity budget.
Contribute to periodical or ad hoc reports for USAID and government counterparts.
Undertake other task as may be assigned by the SGB Director or project senior leaders to contribute to the achievement of IPSC's goals and objectives.
Master's degree in Foreign Trade, Economics, Business Administration, or
related field with a minimum eight years of full-time professional
Proven experience working on private sector development projects,
particularly with SGBs and PEs.
Experience in supporting enterprises to develop a Vietnamse brand or
bringing Vietnamse products to regional and international markets.
Strong knowledge of private sector economic development including an
understanding of domestic and international markets, trends, and business
Proven experience in designing capacity building and technical assistance
programs for SGBs and PEs.
Proven experience in effective strategic planning and direction setting,
with strong conceptual and analytical skills.
Practical understanding of social inclusion, gender equity, and women's
Demonstrated high level organizational and time management skills,
including the ability to manage workflow and balance competing priorities
to ensure deadlines are met.
Experience working in a team environment, possessing excellent people
Fluency in spoken and written English and Vietnamese and proficiency in
reporting and presenting.
This position will report to the SGB Director
Place, Period of Performance and Level of Effort
Expected start date: 2023
End date: December 2025
Location: Hanoi, Vietnam with travel to other provinces as required
USAID Improving Private Sector Competitiveness Key Concepts and
Small and Growing Business (SGB): An organization/economic unit of
Vietnam, including enterprises, under the provisions of the Law on
Enterprises, cooperatives operating under the provisions of the Law on
Cooperatives, and business households registered in accordance with
Vietnamese law, which employs no more than 500 full-time employees, has
growth potential but lacks the resources of knowledge, finance, human
resources, and technology to realize its goals and growth potential.
Pioneering SGBs or Pioneering Enterprises (PEs): A growing
Vietnamese enterprise with Vietnamese-branded products, good
competitiveness, the ability to lead and expand in the industry, sector,
and locality, good management capacity and willingness to innovate and
produce products with high added value, with the vision/objective to build
a Vietnamese brand in the international market.
Business Development Service Provider (BDSP): Agencies,
organizations and enterprises in both the public and private sector with
functions, duties/business lines providing non-financial services to
support enterprises to improve operational efficiency and business
Business Support Organization (BSO): An organization with the
function and mission to connect and support business development, often
including business associations/clubs, industries, etc.
Requisition ID: 98071
In Vietnam, the services are provided by Deloitte Vietnam Company Limited and
other related entities in Vietnam ("Deloitte in Vietnam"), which are
affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a
member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam, which is
within the Deloitte Network, is the entity that is providing this Website.