Senior IT Business Analyst

KMS Technology
February 23, 2024
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KMS was established in 2009 as a U.S.-based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.

  • KMS Technology focuses on custom software development and a wide variety of consulting services
  • KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
  • KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions
  • Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.

    KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row

    Responsibilities
  • Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity
  • Establish and maintain professional and consultative relationships with customers
  • Assess the client's business needs and business processes (current and future);
  • Interview the domain experts at the client company to capture all relevant domain knowledge
  • Conduct market research
  • Document the client's business requirements in detail, (requirement specifications) with all assumptions and caveats included
  • Define quality attributes, external interfaces, constraints, and other non-functional requirements
  • Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
  • Maintain expertise and knowledge of the business domain, technologies, and solutions
  • Participate in peer reviews and inspections of requirements documents
  • Participate in peer reviews of work products derived from requirements and specifications to ensure that the requirements were interpreted correctly
  • Serve as an internal point of contact for the development team whenever requirements need clarification
  • Qualifications
  • At least 3 years of experience in business analyst
  • IT background, knowledge of AI/ML, and Knowledge of Clouds are pluses
  • Possess basic & Discrete knowledge and perform basic requirement gathering/management work mostly independently and require supervision for more complex work
  • Knowledge of software development process, especially software requirement analysis
  • Good command of English communication skills (speaking, listening, reading and writing)
  • Good listening and interviewing skills to understand a customer's business environment and processes
  • Ability to document business requirements in an accurate, unambiguous and concise format
  • Good UI/UX knowledge/experience
  • Good presentation and client relation skills
  • Good organizational, analytical, as well as oral and written communication skills;
  • Aptitude to learn and understand new and emerging technologies
  • Experience in Agile environment or Scrum Master is a plus
  • Benefits and Perks

    Perks You'll Enjoy

  • Working in one of the Best Places to Work in Vietnam
  • Building large-scale & global software products
  • Working & growing with Passionate & Talented Team
  • Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
  • Attractive Salary and Benefits
  • Two performance appraisals every year
  • Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
  • Flexible working time
  • Various training on hot-trend technologies, best practices and soft skills
  • Premium healthcare insurance for you and your loved ones
  • Company trip, big annual year-end party every year, team building, etc.
  • Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)
  • And much more, join us and let yourself explore other fantastic things!

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