Young Learner Coordinator

British Council
June 01, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Fixed Term Contract,
Working Time:Full time
Working type:N/A
Ref info:N/A
Young Learner Coordinator

Date: 12-Apr-2023

Location: Ho Chi Minh City, East Asia, VN

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Role Purpose:

  • To assure effective teaching and learning of English
  • To provide support for the effective and efficient running of teaching operations
  • To provide learners with a rewarding and stimulating English language learning experience.
  • To support the wider aims of British Council and its cultural relations mission
  • Main accountabilities but not limited to the following:


  • To plan, prepare and deliver effective English language teaching that meets the needs of different learner groups
  • To monitor progress and provide regular feedback to help manage learners' performance throughout the course, and to actively promote learner autonomy
  • To contribute to the development, evaluation, and improvement of English language courses, materials and related services, in order to best meet learners' needs
  • To complete teaching-related administrative tasks to specified standards
  • To actively engage in professional development and performance management systems and procedures to assure high standards in teaching and learning
  • To contribute positively to the British Council's reputation and position as a benchmark standard in best practice in the sector
  • To support marketing and promotional activities and to assist the teaching team in delivering excellent customer service
  • To ensure standards are rigorously applied and upheld in line with applicable policy in the following areas: Safeguarding, Equality, Diversity and Inclusion (EDI), Health and safety
  • Support for teaching operations

  • To act as Duty Manager as scheduled
  • To ensure that teacher absences are recorded, that cover teachers are assigned as a required and that cover teachers are provided will all documents and materials
  • To ensure all applicable fire safety policies and procedures are followed
  • To respond to child-safeguarding-related incidents and escalate / involve management colleages as appropriate
  • To support teachers in the effective implementation of the behaviour policy
  • To support the effective implementation of child safeguarding policies and procedures, including safe collection
  • To ensure that issues with equipment or resources are reported in a timely manner to responsible staff for prompt resolution
  • To log and escalate incidents as required by policy
  • To support recruitment activities by being a member of shortlisting and interview panels
  • To assist in the running of promotional events in collaboration with the marketing team
  • To assist in the running of British Council global competitions (e.g. Global Art Competition)
  • Local life stage referent

  • To act as local referent for national academic managers for the life stage(s) assigned (early years, primary or secondary)
  • To ensure developments and updates are passed on to teaching teams and other stakeholders
  • To ensure that teaching materials and resources for the life stage are up to date and complete
  • To provide feedback on materials, product performance etc. to appropriate teaching management team members
  • Line management and performance management

  • To line manage up to four (4) teachers in alignment with Performance
  • Management and Professional Development (PMPD) policies and procedures
  • To assist Professional Development (PD) leads and trainers with delivery of the in-service teaching training (INSETT) programme, delivery of certifying training course (e.g. TYLEC), trainee support and administration
  • Customer management

  • To support the Sales and Customer Management (SCM) team in the resolution of parent and learner queries
  • To deliver parent workshops as required
  • Role specific knowledge and experience:

    Essential At least 2 years of post-qualification experience (600 hours) covering at least two of the following age-groups

  • Young learners aged 6 to 10
  • Young learners aged 11 to 13
  • Young learners aged 14 to 17
  • Desirable

  • Experience of IELTS or Cambridge Exams Preparation
  • Experience in teaching Adults (500+ hours)
  • At least 600 hours' experience in teaching two or more young learners age groups
  • Education


  • Undergraduate Degree.
  • Cambridge CELTA/Trinity Certificate TESOL.
  • Cambridge DELTA/Trinity Diploma TESOL or equivalent as recognised by the British Council.
  • Desirable

  • Relevant masters/post graduate qualification
  • Relevant Young Learner qualification
  • CELT-YL extension/TYLEC
  • PGCE in Primary/Secondary or equivalent
  • Further Information:

    Pay Band: Full Time Teacher's Scale Contract Type: Fixed Term Contract, 2 years Location: Ho Chi Minh City, Vietnam Requirements:

  • Candidates must have the right to live and work in the country in which the role is based.
  • Full Mastery of English across 4 skills, equivalent to CEFR C2 (IELTS Academic Paper Band 8/9 in each of the 4 sections).
  • We are looking for the YL Coordinator to start in May and August (centre opening times dependent)
  • Closing Date: Thursday, 1 June 2023- 23:59 Vietnam Time (GMT +7)

    A connected and trusted UK in a more connected and trusted world.

    Equality , Diversity, and Inclusion (EDI) Statement

    The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

    The British Council is committed to safeguarding children, young people and adults who we work with.

    We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

    Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.

    If you have any problems with your application please email [email protected]

    Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

    From this employer

    Recent blogs

    Recent news