Insurance staff forbidden to entice customers: minister

March 18, 2024

HÀ NỘI — Insurance staff are strictly prohibited by law to provide misleading advice, engage in excessive competition, entice customers or take advantage of individuals with limited knowledge for the purpose of selling insurance, said Minister of Finance Hồ Đức Phớc. This has caused misunderstandings for customers and ultimately affected the quality of insurance services, Gia said adding that the insurance contract's term is often very long while specialised terms force insurance buyers to depend on consultants. Responding to the concerns about the insurance market, Minister Phớc said that the manipulative acts in insurance sales are the acts of insurance staff and their companies. In terms of management, the law prohibits insurance staff from giving false advice, scrambling, enticing and using tactics to take advantage of people with limited knowledge to sell insurance. Minister Phớc said: "Therefore, issues related to insurance contracts or enticing customers to buy insurance have been clearly stipulated in the law on insurance business in 2023.” VNS

The source of this news is from Vietnam News

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