Vietnam court requires bank to pay $28,000 compensation to customer who lost $480,000 to swindlers

March 21, 2024

On April 22, 2022, Chuc visited the Kinh Bac branch of Vietcombank in Bac Ninh Province to open an account. Chuc must take responsibility for her failure to protect her bank account information, as stated in Vietcombank’s regulations and the contract betweeb her and the lender, a bank representative said. According to the court, the bank has publicized documents relating to the opening and use of bank accounts at its Kinh Bac branch and on its website. These are indirect reasons for the loss of Chuc’s money in her account, the court stated. The Kinh Bac branch of Vietcombank also failed to explain the bank’s regulations and warn of swindlers’ new tricks to the customer.

The source of this news is from Tuoi Tre News